# Conducting a certification examination with the ProctorExam system (user guide) :::tip **If you prefer the video format, by following one of the links below,** you will reach the article detailing in video how to take an online exam on the platform: * [English version](/doc/video-procedure-of-an-online-exam-with-proctorexam-on-fun-user-guide-DKUYTF0neX) * [French version](/doc/video-procedure-pour-le-passage-dun-examen-en-ligne-avec-proctorexam-sur-la-plateforme-fun-isdQqgZkpq) ::: --- ## **0. Essential points to bear in mind before and during taking an online test** ### Proof of identify **Don't forget to take a photo of your proof of identity during the verification phase - it's imperative.** The tool will inevitably ask you to do this, so be extremely vigilant and attentive. To be clear and precise, during the verification phase (after the mic test) when a woman shows a card, that's when you should take a photo of your proof of identity, not your face (the photo of your face is taken a little later). :::warning It is very important to know that any exam in which there is no photo of your proof of identity is automatically and by default considered invalid (even if you have obtained a sufficient mark to obtain the certificate). This information is also specified on the tool. ::: This is an online examination with identity verification. Without this photo of your proof of identity, it is not possible to confirm your identity, and therefore to issue you with the certificate. **Be very careful and take your time during the verification phase.** ### Headphones and earphones not allowed By default, headphones and earphones are not allowed during the exam (you must not have them with you when you take and complete the exam paper), unless specified by the teaching staff on the course and in the exam instructions. ### Email address without alias Bear in mind that **email addresses containing aliases are not accepted by the application** **(ProctorExam)** when you connect to it at the time of your exam. ### Certificate access **The certificate will not be sent to you by email**. When it is available, the course team will let you know. The certificate can be available on your learner dashboard. ### Validation of your exam :::warning If you fail to comply with the examination regulations, the conditions of use or the examination instructions, your certificate may be withdrawn and/or refused (even if you have obtained a mark sufficient to obtain the certificate) by decision of the examination board. ::: The examination board is made up of the members of the course's teaching team who will have inspected your examination session. This decision will be sent after your examination session has been checked. ### Validate your answers Remember to click on the "**final check**" button to definitively validate your answers during your examination session. The "save" button does not count. Once your answers have been definitively validated, and before you leave, check that the platform has taken them into account (green ticks appear in the answers, etc.). :::info If you have not validated your answers during your exam (except in special cases), you are directly responsible for this and no refunds or claims will be made. FUN will not necessarily intervene, as this is your responsibility. ::: *Typical example: you have pressed the wrong button to validate your answers when it was explicitly indicated in the instructions which button you had to click to proceed with the final validation of your answers.* ### Allowed materials **By default, for an online exam,** unless otherwise specified by the course team, **you are not authorised to**: 1. use the Internet 2. use external applications 3. use a manual, book, document, etc. 4. use a calculator 5. use a pen, draft paper and paper 6. save the exam page as a PDF file --- **You will find below the process for registering and sitting an exam to obtain a certificate.** ## 1. Payment on the FUN platform When you register for a course offering a certificate, you can choose to follow the simple path (blue button *"Follow this course"*, or the path offering the possibility of taking the certificate *"Register for certification"*, with the price indicated in euros). You don't have to decide straight away. You can switch to the certification path at a later date. This option will appear on your dashboard as soon as the course becomes certifiable. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi82YjZmMTc1ZC04NGRlLTQwNWEtYjBmYi1iNDNlYzFkYmMyMTEvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.8mUQHkNR3qQnLXYuN0vWvMuxrh75X4-JzC-AilDVxSo) --- ## 2. Testing the compatibility of your equipment **This stage is compulsory**. It determines whether or not your event will run smoothly and whether or not you will be reimbursed for technical reasons. All requests must be accompanied by the supporting documents mentioned in the article. :::success The procedure is explained in the article [Certifying exam: checking your computer's configuration](/doc/certification-exam-verifying-your-computer-configuration-5xjzis7G84). ::: If you have a question or doubt, you can consult the [Certificate section](/doc/paid-certificate-S9F9fALKSV) and contact the support department if you can't find your answer. --- ## 3. Registering for the exam * Go to your course, Certification exam page ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi8xYjY1MWE0OS1kMDljLTQ5YWMtYWEyMC03MDU2ZTdhODdkOTYvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.sAihez8Hmh9pK57Yen3KSOhvST1v73SEJ9SiiTZbMr4) This will take you to the examination page, where you will find the link to the examination rules, which you should read carefully, as well as this user guide and a reminder of the technical criteria that must be met before you can sit your test. This page also contains the link to the authentication page. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi84MWJhOTJlMi05YWVmLTRkMjAtOWYzOC05YmIyM2U0N2QxYmEvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.ufkcHDT0Dm1Wx6WbwjytiwXc085tpgje0tABEPaSqGg) By clicking on this button: ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9kOGZmMjk3ZC1hZTYzLTRmYjItYmRjNC03MTg3NTczZTcwMGUvaW1hZ2UucG5nIiwidHlwZSI6ImF0dGFjaG1lbnQiLCJpYXQiOjE3ODk4OTc1MDAsImV4cCI6MTc4OTk4MzkwMH0.4mGQRX1IG4qvbU-AWD-aIU4wyGViI4p5SDFq0-alGVM " =1338x142")you will be taken to the declaration of identity / exam registration page. This page will take you to the identity and environment verification phase. After this phase, you will be invited to take your exam online on the FUN platform. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi81ODMwY2MyNy1iMWY0LTRjYjgtOTk3Ny0yNDFjZjk4MzEwMGMvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.KobPI6QQYzEKUeTZ0c-0rnykLkHdZrtKz2ffzuVVNLk) * **In the Name field**: enter your full first and last name. T**his is the name that will appear on your certificate. It cannot be changed.** * **In the Email field**: enter your email address, which is the one you use to connect to the FUN platform. :::warning **Please note:** **email addresses containing an alias will be automatically blocked by the tool**. For example, an email address with a "+" in it will not be accepted. For example: exampleadressemail+fun@xxx.com => an address with this structure will be rejected during registration. So you need to be careful, and use an email address that does not contain any aliases. ::: Once all the fields have been completed, you can start your exam. --- ## 4. Setting up for the exam ### **Warnings and reminders** ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9lNTM4MWU5ZS1lMjE1LTRjZTgtODY0Ny0xYjljMDk2MTk4MjcvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.m_k2WTsTR0iYe4QEzYfnwhMCvLeLWne6Sg15ji4E6W0) The duration at the bottom of the window tells you until what date you can decide to take it. You can still change your mind and decide to take it later. If you click on the *Next step button*, you will see the following warning: ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi84ODY0Zjk3Ni04NGI4LTRiZTEtYTkwMi1kM2UxMzE0ODE3MGUvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.nFRrGGLm0HPzsJViI3EpLGl29TZ9Sq4wSlLGJbfjZuw) then a reminder that you must take your precautions before the start of the exam (no movement is allowed during the test), that you must be alone and in a well-lit room. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9kZDYxYTliZi00Y2Q3LTRhODYtOGEwNi1hZWMwYWY2MGIzNTYvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.oGlIo1iTW5Wvow9KTPtNaPy9Y_XrwSnXdO1hcUOyMzY) By clicking on Continue, you can return to English if you wish. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9iOTQzNDI2Mi1lMDdlLTQ5MDYtYThkNi1kZjY1YTk5N2NhZGIvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.4ccx97WOpbHO32hns5HeP8UY0Z_s9mrQ_YaTtGgUf74) ### **Sharing your screen for remote monitoring** ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9hODgzMzhhMC00YzNlLTRiMjctOTVjYS1jZTJiMzc4ZTg3OWQvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.utQmtoeecvkpGwyIjrtdDoWUjvuPC-j_04czPlmfXRA) ### **Test audio** ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi85ZTE3NTQzOS1mOTkyLTRiNzEtYWYyOC1mOTBhNDhiZjNiYzkvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.resI-HSR0RJDYfO6g05untk8YIWQfsYEgAJuCCcb2f8) You must refrain from speaking aloud during the test, including reading the subject **Securing the working environment.** Close all windows other than those used for the test. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9lOWY0M2M3MC05MDQ3LTQ1ZWUtYTE4Mi0xOWU1MjZiZTg0NzgvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.3Jeq5YVmHLZf2OjEUYVBKFHPA-Uc5TfUhVrzTMGsFg8) --- ## 5. Identification stage and taking the test ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9hYzM5ZmM5Yy00MGUzLTQ2OTMtOWRlNC04YWU2NDY2NGU2NDEvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.Z6oMAR9eRm2AZ9WmV94Me9Ho1p5DRQJmfU9djcwrJbc) ### **Present your identity document** ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi83NjMwNzA2OC02OTNiLTRmNjctYmI2Ny0xZDEyMTlhNjJlNzUvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.SJdo1HlTSem7ExKn-EIM7XfcteAYKBB-ko_KQb0rHw0) When the preview of the photo is clear and in focus, click on Submit photo. Registration is then confirmed. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9kNjE3MGM1Mi05ODNhLTQ3YTEtYTQxYy03MTQ3ZThjMzNkNDQvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.1eY2B7jhMkFqwe81nM3iSgW8bL-y0B1ez95fSUy2IgQ) * The recording of the session then begins and you must confirm your agreement to be filmed. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9lM2UxZWYwNi0zY2NiLTRhYWYtYTFjZC0yYWNmZWQ0ZTQ2OTAvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.rwUIrcYyLW1VvMbaKRGOO774eY7jDQbFj4VahmLFuas) * Position your webcam so that it is visible in the window as shown in the screenshot. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi8zZTk4YTc0MS0wZDFjLTQ3NWYtYTQ5Zi05ZDQ1MWY1NjdiNGYvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.KRHYVQIFgFQ5t4UexfeE1ThNRQs61WWCoH0aLDZ7Hmw) * To access the examination phase, click on the "Start examination" button. :::warning Please note: Once you have clicked on the "Start exam" button, you can no longer interrupt the exam process. If you give up after clicking on the button, your exam will be deemed to have been passed. ::: ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi9mOWJkMjZjNi1hZTcxLTQ5MmYtYWUzOC1mOThmNDg1MzBkNzUvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.TcilZzbxXGfVZpTxiAVRXLBdMhhxtGEptRMihtx7L7I) --- ## 6. Reminder of the steps required for your answers to be taken into account Click on *Finish exam* **before closing the exam window**. **If you forget to do this, you will receive a zero mark for your test, as your answers will not have been recorded.** ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi83MWIzNmJmZi05MTA0LTRiYTMtYTg2MS1iMjIzMDJiYTNkZmMvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.8_ZI0P4WJJaXDjEg_GMALOK3y2Y4ygqcgUEEzH9ZD_g) --- ## 7. Displaying the exam questions The exam questions are presented in the same way as those you have had throughout the MOOC for the exercises, and the operating procedures are similar. --- ## 8. Finishing the exam **Remember to confirm your answers at the bottom of the page by clicking Submit.** ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi80M2U2MmIxYS05ZTZiLTRhYjctYTI2OC00YjUzOTdlZTdiOGQvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.BT0Z1HU7cT1gEJsXCBqaEc2a9w-i0eWK6odZMa0eq4o) then close the page with the exam subject ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi84YzFmMzA1ZC1hOGQ1LTQ0MTUtOGQ3NC00ZDFjMmMwZTk3MzgvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.FfEaumef1s-xAzyZ3HM_1-iISTukWYBM4J_snskm2Jw) On the tab that is still open, click on *Finish the exam* ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi81ZDYyYWI4MS05ZWQyLTRkOTMtOTU0Yi1kZDViMTYyY2M0YzQvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.ogvkTHS7dSVtluWvwlMTmiZp_Z-Oa72WmyHvDHh-2Pc) and confirm your submission ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi83OTA1MjA2MS1jZGZiLTQ2YmYtYWMyNS1mZGQ5YzhkMzQ0OWUvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.OpOlRjwDOPTf55EjSvX9VovZDuuUGqa2EuOW7bP-ECA " =313x239") An end-of-process confirmation message will be displayed. ![](https://support.fun-edu.fr/api/files.get?sig=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJrZXkiOiJ1cGxvYWRzLzE0NGZkNTM4LTgwYjAtNDI0NS05Y2U0LTEyOGExMWRkNjI4Mi84MDVlYzA4MS0wNTY0LTQ3ZTgtYTdkMC1lM2E0OWIwMmQ2MjgvaW1hZ2UiLCJ0eXBlIjoiYXR0YWNobWVudCIsImlhdCI6MTc4OTg5NzUwMCwiZXhwIjoxNzg5OTgzOTAwfQ.tBeSqqR0BECMLOcWzfp-5BccOhRFi6khGk9vcVgbdUQ " =382x104") --- ## 9. Checking your results You can then go to your account in the "progress" area to see your grade. --- ## 10. Making the certificate available The certificate will not be available **until the end of the exam availability period**, for all learners at the same time. It will be generated by FUN and **you will be informed of its availability by email from the teaching team**. **Under no circumstances will it be sent to you by email.**