# Connection issues



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**Documents**

- [New authentication system and account update - important information](https://support.fun-edu.fr/s/help/doc/new-authentication-system-and-account-update-important-information-hTKBLKPTBw)
- [I can't connect to my account](https://support.fun-edu.fr/s/help/doc/i-cant-connect-to-my-account-ppR6ouKnuA)
- [I've just created my account and I can't log in again. The "Forgot password" function doesn't work](https://support.fun-edu.fr/s/help/doc/ive-just-created-my-account-and-i-cant-log-in-again-the-forgot-password-function-doesnt-work-EFyrXSeN2W)
- [I have not received the email to reset my password](https://support.fun-edu.fr/s/help/doc/i-have-not-received-the-email-to-reset-my-password-KcphvL71eV)
- [I get an “Email incorrect” message but I have already logged on to a FUN platform](https://support.fun-edu.fr/s/help/doc/i-get-an-email-incorrect-message-but-i-have-already-logged-on-to-a-fun-platform-4qbZhRrkbS)
- [My email address is not recognised](https://support.fun-edu.fr/s/help/doc/my-email-address-is-not-recognised-WnewVQrV1J)
- [I forgot my password or my password is not recognized](https://support.fun-edu.fr/s/help/doc/i-forgot-my-password-or-my-password-is-not-recognized-kf5GHOrv0c)
- [How do I change the e-mail address on my account?](https://support.fun-edu.fr/s/help/doc/how-do-i-change-the-e-mail-address-on-my-account-iRZ72PbJ6S)