# Enrollment problems



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**Documents**

- [I can't get to "Create my account" or I click on the button but it doesn't work](https://support.fun-edu.fr/s/help/doc/i-cant-get-to-create-my-account-or-i-click-on-the-button-but-it-doesnt-work-9ct0ZvfHsf)
- [What is the difference between "Full name" and "User name (pseudo)"?](https://support.fun-edu.fr/s/help/doc/what-is-the-difference-between-full-name-and-user-name-pseudo-xFnEFrQauz)
- [How do I activate my account?](https://support.fun-edu.fr/s/help/doc/how-do-i-activate-my-account-5gQEGsS7NC)
- [I did not receive the activation email](https://support.fun-edu.fr/s/help/doc/i-did-not-receive-the-activation-email-TefQiRcM8z)
- [My FUN username is already in use](https://support.fun-edu.fr/s/help/doc/my-fun-username-is-already-in-use-eMHhFrn3sx)