How can I get help?

Depending on the type of request, you have three help channels:

  1. Frequently asked questions (click here)

  1. The teaching team via the course forum

if your question is about:

  • educational issues

  • feedback on the course content (mistakes, inaccessible resource, reversal in the answers to a quiz, etc.)

  • exercise submissions and evaluation (grade error, grade not taken into account, badge not received).

  1. Technical support for the platform you are currently viewing

  • connection difficulties

  • questions about the MOOC catalog

  • institutional contacts

  • etc.