# How can I get help?

Depending on the type of request, you have three help channels:


1. **Frequently asked questions** ([click here](https://www.fun-mooc.fr/en/faq/))


2. **The teaching team via the course forum**

if your question is about:

* educational issues
* feedback on the course content (mistakes, inaccessible resource, reversal in the answers to a quiz, etc.)
* exercise submissions and evaluation (grade error, grade not taken into account, badge not received).


3. **Technical support for the platform you are currently viewing**

* connection difficulties
* questions about the MOOC catalog
* institutional contacts
* etc.