How can I unsubscribe from the FUN platform?
If you wish to delete your account from one of the FUN platforms (FUN-MOOC, FUN-Campus, FUN-Corporate), please submit a request using our form (available here Contact us!).
We will need to verify your identity to confirm the legitimacy of your request and process it. Your request will be processed immediately if your email address is verified by our ticketing tool and matches the one used on the FUN platform.
If this is not the case, an additional verification step will be required. We will need to confirm the following information about your account:
Full name (e.g. John Smith)
Username (e.g. John Smith123)
Email address (e.g. jean.smith@mail.com)
Year your account was created
Courses you have taken
You can find all this information by going to "Account settings".
In accordance with Article 17 of the European General Data Protection Regulation (GDPR), you have the right to have your personal data deleted. To exercise this right, simply mention it in your request.
Please remember to back up your data (badges, attestations, and certificates) before submitting your deletion request.
We advise against submitting a deletion request if you are waiting for a badge, attestation, or certificate to be generated.
The FUN platform does not currently offer a user de-registration function.