I can't connect to my account

Problems logging in may arise from :

• failure to create an account,

• no activation if the account has been created correctly

• or a platform error (creation of the account on the help centre instead of the course platform).

1. You have just created your account and it has not yet been activated. See How do I activate my account?

2. If you have never accessed your account, you may have made a typing error when entering your email address when you created it. In this case, you can recreate an account with a correctly spelt email address and a new username. See How to create an account on a FUN platform (FUN-MOOC, FUN Campus, FUN Corporate)?

3. You have connected to the wrong platform. See I get an “Email incorrect” message but I have already logged on to a FUN platform

4. You entered your password incorrectly. See I forgot my password or my password is not recognized

5. Your browser has been configured not to accept cookies.

6. You are trying to log in from several browsers/terminals with the same account at the same time. The platform does not allow simultaneous connections. Logging in with a new browser automatically disconnects you from the first one.