I can't get to "Create my account" or I click on the button but it doesn't work

If "Create my FUN account" does not work, is inactive or you are then unable to connect to your account, even though all the compulsory fields (followed by a star) have been filled in, you should go through the entire registration page and check that no error message is displayed. Note that errors are analysed line by line and you may need to check several times that all the fields have been validated by the platform.

Incorrect password

Your password is not secure enough because it is not complex enough. It must be at least 8 characters long and contain a mixture of numbers, lower case letters, upper case letters and special characters from &#{([-_)]}=+,;.:/$*! to be accepted.

Username

The username is already used by another learner. The username must be unique on the platform, and as there are almost 2 million of you registered, you need to be original. You must also ensure that it does not allow your identity to be identified, as it will be visible to other participants. Note that only letters, numbers and hyphens are permitted. It must not contain spaces.

Email address already associated with an account

This means that you have already created an account on the platform and have not activated it. In this case, please see How do I activate my account?