# I do not receive emails from the teaching team

The teaching team may send you messages before, during and after the course. During the course, these announcements are also visible from the "Course Info" page.

If you do not receive the messages, it may be because :

* you are receiving these messages in your spam folder or in a specific tab. For example, Gmail has a main inbox as well as a box dedicated to advertising and social networking emails. Email filtering can go wrong for various reasons (too many photos in the email, the message contains a keyword such as promotion or social networking, which has the effect of assigning it to the wrong category), so remember to check your spam, junk and social networking/promotions tabs.
* you are consulting an email inbox that does not correspond to the address with which you registered on the FUN platform
* you have deactivated the reception of emails from the course: in your learner dashboard, at the location of the course in question, click on the notched road next to "view the course", then "email settings" and check that "receive emails from the course" is ticked.



:::info
Please note that if you still do not receive any emails from the course, it is probably because the teaching staff have decided not to send emails. In this case, we would advise you to follow the course forum to read the various subjects covered and ask any questions you may have.

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