I have trouble wieving videos

The issue may be related to one of the following reasons :

• Unstable Internet Connection : Please try reloading the internet page and, if possible, connect using a wired connection.

• Browser Issue : Consider trying a different browser, with a preference for Chrome.

• Full Browser Cache : It might be helpful to clear your browser cache to facilitate video playback. Here are the steps for different browsers :

---

To clear your cache on Chrome and Chromium

In your Menu : click on the “Chrome” tab, then look for the “Clear browsing data” section.
In the window that opens, tick “Images and files in cache” and click on the “Clear data” button.

To clear your cache in Firefox

Click on the icon with the 3 lines and go to “Settings”.

Go to the “Privacy & Security” section and find the “Cookies and Site Data” paragraph.
Click on the “Clear Data” button.

In the window that opens, select what you wish to clear, then click on the “Clear Now” button.

To clear your cache on Microsoft Edge

Click on the icon with the 3 dots and go to “Settings".

Navigate to the “Privacy, search, and services” section, find the “Delete browsing data” paragraph and click on “Choose what to clear”.

In the window that opens, tick “Cached Images and files” and click on on the “Clear Now” button.

To clear your cache in Brave

Click on the icon with the 3 lines and go to “Settings”.

Navigate to the “Privacy and Security” section, find the “Delete browsing data” paragraph.

In the window that opens, tick “Cached Images and files” and click on the “Delete data” button.

To clear your cache in Opera

Click on the O-shaped icon  and go to “Settings”.

Navigate to the “Privacy and Security” section, find the “Delete browsing data” paragraph.

In the window that opens, tick “Cached Images and files” and click on the “Delete data” button.